Young People’s Service

Young People’s Support Service Referral

Our Young People’s Service is here to support anyone aged 18 and under from anywhere in the UK. We work with young people directly, with parents and carers and professionals and volunteers who support young people.

If you are under 13 you need parental consent. Please ask your parent to complete the form with their contact details.

Our service is free, flexible and confidential, and we help you get the support you need, if it is for yourself or someone else. There are lots of different ways we can support:

Over the phone or live chat information, advice and support from our National Gambling Helpline
A one off phone call to talk through a worry or a few calls to dig a bit deeper (we call this a Brief or Extended Brief Intervention)
Self-help tools, like workbooks and online learning
Tailored one to one support with one of our friendly support team

If you would like a member of our team to contact you, please provide details of your name and email address/phone number to: [email protected]

(Please note the Young People’s Service office hours are Monday – Friday, 9 am – 5 pm excluding bank holidays. We have an average response time of one working day. If you have not heard from us within 3 working days, please email [email protected])

Otherwise, submit a referral into the Young People’s Service:

I am a…? *

Parent
Family member/Friend
Professional
Young person

I am requesting help for? *

Myself
My child/dependant
Unsure

I am requesting help for? *

Myself
Friend/Family member
Unsure

I am requesting help for? *

Myself
A young person/adult I support
Unsure

I am requesting help for? *

Myself
Friend/Family member
Unsure

What is the concern? *

Gambling
Gaming
Crypto
Other

My full name *

First

Last

My date of birth *

My postcode *

Do you agree for this referral to be followed up by the Young People’s Service? (Please note, if you select no, we cannot contact the young person) *

My preferred method of contact *

Email
Telephone
Text message
Voicemail

My email *

My phone

Is the parent/guardian of the person you’re referring aware of this referral (Select N/A if you’re referring an adult) *Please note, if you select no, we cannot contact the young person *

Do I have consent from the person I’m referring? (Please note, if you select no, we cannot contact the young person) *

Young Person/s full name *

First

Last

Is the parent/guardian of the person you’re referring aware of this referral *

Please provide details *

Name of Person being referred *

Young Person/s date of birth *

Young Person/s postcode *

Young Person/s preferred method of contact *

Email
Telephone
Text message
Voicemail

Young Person/s email *

Young Person/s phone number

I acknowledge that the Young People's Service will speak to me before contacting the client? *

I agree

My contact details *

My relationship to the person I am referring *

My full name *

Name of my workplace *

My professional role *

My full name *

My preferred method of contact *

Email
Telephone
Text message
Voicemail

My email *

My phone *

My postcode *

Where/How did you hear about us? *

Please specify *

Please specify which social media channel *

What outcome would you like from this referral? *

Advice/Guidance
Direct Intervention

Please tell us a bit about how we can help? *

The data from this form will be stored securely by GamCare. The purpose of collecting this data is for contacting you to discuss your questions in more detail and reporting to funders the number of referrals into the YPS.

You can ask to access the data from your form, or for it to be destroyed at any time using the contact details below. If you want any more information about our Privacy Policy, please ask the facilitator or contact: [email protected] or visit: https://www.gamcare.org.uk/privacy/

Need help?

We are here for you!

If you are worried about your own gambling – or the gambling of someone you care about – the first step is to ask for help. We are here for you, so whatever you’re dealing with, get in touch for one-to-one confidential advice, information, and emotional support.

Live chat

Talk to an Adviser on our online chat service, open 24 hours a day.

Phone helpline

Call the National Gambling Helpline for free on 0808 8020 133 (24 hours, every day).

Call free on 0808 8020 133